Irwin Mitchell is one of the UK’s largest law firms, offering legal services to businesses of all sizes as well as private individuals. It is growing through investment in acquisitions, recruitment and an innovative and differentiating brand strategy, as well as organic growth. Its rapid growth and increasing diversity of services made obtaining an accurate single customer view, which in turn provides insight into business performance, forecasting financial trends and resource analysis, increasingly labour intensive.
So they asked us to consolidate data and management reports to gain a deeper understanding of their clients and to help improve the process and the output.
With Jaywing’s consultants as part of the Irwin Mitchell team, we’re leading a programme of change to deliver an infrastructure that is streamlining the company’s reporting and enabling the business to continue to make informed decisions. Data from multiple separate systems is classified and consolidated into a data warehouse, providing correct, consistent and reliable information. We’re also working on designing self-serve dashboards to enable reports to be tailored to the needs of each audience
Irwin Mitchell’s new data management processes now deliver trusted and transparent information to stakeholders efficiently and with pinpoint accuracy.
“Jaywing’s consultants demonstrated deep analytical insight and clarity of thought. Their pragmatic and strategic approach to data management has been refreshing, as has their aptitude for prioritising what actions should be taken in order to reshape how the Business Intelligence team focus on our clients and our ability to serve them better in the future.”
Group Operations Director, Irwin Mitchell.