“We’re thrilled to have won the ‘Data and Analytics Solution’ award, which reflects the expertise and dedication of our team,” said Nick Sime, Director of Fraud and Credit Risk Modelling at Jaywing. “Our team of consultants have worked closely with our client as a true partner for growth, developing innovative solutions that didn’t just solve their challenges but also unlocked new opportunities for efficiency and revenue. By aligning our data-driven approach with their goals, we were able to deliver measurable improvements that have had a real impact on their business. This award is a fantastic recognition of our commitment to helping our clients grow and succeed and it highlights the innovative, agile work emerging from our Accelerator Lab.”
The award-winning project addressed a critical challenge for the client, who faced revenue loss due to inefficiencies in their system. By applying Jaywing’s deep expertise using data analytics to drive value for clients, the team delivered a tailored solution that improved loan offerings and enhanced the customer journey.
By introducing a custom proxy scorecard, increasing the client’s approval rate from 50% to 75% at the filtering stage, this precise process enabled the client to approve more qualified applicants, making loans more accessible while improving efficiency. Within just four weeks, Jaywing’s data refinements cut data costs by 42%, saving the client approximately £300,000 annually.
To further enhanced the customer journey, we streamlined the eligibility assessment, making the process faster, clearer, and more reliable. This led to higher customer satisfaction, with prospective applicants experiencing a smoother and more transparent process. By fine-tuning affordability criteria, we also ensured fairer loan approvals, improving accuracy and preventing viable applicants from being turned away.
These initiatives led to a 26% increase in sales, reduced rejection rates, and significant improvements in both cost efficiency and revenue generation for the client. It’s outcomes like these, powered by the ingenuity of our Accelerator Lab, that earned Jaywing the ‘Data and Analytics Solution’ award, recognising our commitment to delivering impactful, data-driven results that drive meaningful change for our clients. We are delighted to add yet another award to our growing trophy cabinet.